Privacy Policy

Introduction

Trinity Ice LLC ("we," "us," or "our") operates the Trinity Ice website. This Privacy Policy explains how we collect, use, and protect information when you visit our website.

Information We Collect

Our website is primarily informational. We do not collect personal information through forms, user accounts, or on-site payments. However, when you visit our website:

• Automatically Collected Information: Like most websites, our web server may automatically collect standard log information such as your IP address, browser type, and pages visited.
• Phone Contact: If you call our customer support line at (214) 631-9591, we may collect information you provide during the call, such as machine location and payment method, to process refund requests.

Third-Party Services

Our website uses the following third-party services:

• Google Fonts: We use Google Fonts to display text on our website. When you visit our site, your browser connects to Google's servers to load font files. Google may collect technical information such as your IP address. See Google's Privacy Policy for more information.
• OpenStreetMap & Leaflet: Our interactive map uses OpenStreetMap tiles and the Leaflet library to display kiosk locations. When you view the map, your browser connects to OpenStreetMap servers. See OpenStreetMap's Privacy Policy for more information.
• Google Maps: We provide links to Google Maps for directions to our kiosk locations. When you click these links, you will be directed to Google Maps, which is governed by Google's Privacy Policy.

Twice The Ice App

Our website links to the Twice The Ice mobile app for contactless payment and remote vending features. The app is operated by Ice House America, not Trinity Ice LLC. Any information you provide through the app is governed by Twice The Ice's Privacy Policy.

Cookies

Our website does not currently use cookies or similar tracking technologies. If this changes in the future, we will update this policy accordingly.

Data Security

We take reasonable measures to protect any information collected through our website. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.